Are you open?

Happy Mothers Day to me! Today, while I was having a nice hot bath while the family went to get me my coffee, a Trucker Management moment presented itself. Not to me, but to my hubby. He went to a different Starbucks then usual (that's where the problem started) and pulled into the drive thru, waited for about 10 minutes and no one came. So he pulled around front and finally found the hours on the door, which if he squinted just right it looked like they open at 7, but it was only 6:55am so he went to get gas first then would get coffee. He came back at 7:10 but still no one around. So he thought maybe they were just getting a late start and waited for another 10 minutes and still nothing. Finally he got out of the car to go read the 14 point font on the door for the hours and it didn't open until 7:30! So, he left and went to our usual store. The funny thing is, is that we use this exact example in Trucker Management. Most people need to know your hours when they're in the car. So test your hour sign, can be seen from the road, parking lot or car? Is it posted at your drive thru? Not to mention, that today it's the mothers who had to be up before 730 that really needed a coffee!